Vitrerie Vaudreuil
Privacy policy
Who we are
This website is operated by 9544-3180 Québec inc. (Quebec business number 1181052540), doing business as Vitrerie Vaudreuil.
This policy explains what personal information we collect on vitrerie-vaudreuil.vercel.app, why, who it is shared with, and what your rights are.
Effective September 12, 2026. Last updated September 12, 2026.
What we collect, and why
The form on vitrerie-vaudreuil.vercel.app submits the following information:
- Name, telephone number and email address (required) : identify your request and contact you
- City (required) : locate the project and check the service area
- Requested service and, when applicable, window type (chosen from a list) : understand the work you need
- Quantity and approximate dimensions : prepare the assessment of your project
- Photo, its filename and additional message (optional) : clarify the condition and layout of the installation
- Date and time the request is received : organize follow-up
What you choose to include
Only include information needed for your project. Avoid faces, personal documents and other private details in your photos.
How this information reaches us
On this website, requests reach us through the website form, which you fill out voluntarily. The host also processes technical connection information, as described below.
Cookies and tracking tools
The website uses no analytics tool or advertising pixel and sets no advertising cookie. Verified in a browser on September 12, 2026.
We do not track your browsing across other websites, and we do no profiling.
Who your information is shared with
We do not sell or rent your information, and we do not trade it with anyone for advertising. It goes only to the providers that let us operate:
- Vercel, for website hosting and form processing: connection information and data submitted through the form
- Email services, for delivery and receipt of requests: your contact information, project details and any attached photo
Where this information is processed
Website hosting and email delivery may involve processing your information outside Quebec, including in the United States. The website does not guarantee hosting exclusively in Quebec.
You can contact the person identified below with questions about these disclosures.
Technical information and logs
When a delivery error occurs, diagnostic information, which may include email addresses associated with delivery may be written to the host's technical logs. The form does not intentionally log the full contents of your request.
The host may also process IP addresses, dates, requested URLs and browser information to operate and secure the website. Log retention depends on the hosting service; these logs are separate from requests received by email.
Who has access
Your information arrives in Vitrerie Vaudreuil's email inbox and is read by the people who handle requests. The website makes it available to no one else.
How long we keep it
The form sends your request by email without saving it in a website database. This does not erase received emails or the technical logs described above.
Once received, your information is kept by Vitrerie Vaudreuil for as long as needed to answer you and, if a business relationship follows, for the duration of that relationship and any period required by law. It is then destroyed.
You can ask us to delete it sooner: see your rights, below.
How it is protected
The site is served entirely over HTTPS: what you type is encrypted between your browser and us. Access to the inboxes and tools that receive your information is password-protected and limited to the people who need it.
No system is infallible. If an incident affected your information and posed a serious risk, we would notify you and the Commission d'accès à l'information, as the law requires.
Refusing, and what it changes
Filling out the form is voluntary. Contact information and a city are required to submit an online request; the photo and additional message are optional. You can also call or email us directly.
You can withdraw your consent at any time, without having to explain yourself.
Your rights
Subject to the conditions and exceptions under Quebec law, you may:
- know what we hold and obtain a copy of it (access)
- have anything inaccurate, incomplete or ambiguous corrected (rectification)
- withdraw your consent and ask us to stop using it
- ask for its deletion
- ask to receive it in a common computerized format (portability)
How to exercise these rights
Write to us at info@vitrerievaudreuil.ca. We reply within the 30 days set by law. We may need to verify your identity before releasing information: that is to protect you.
If our answer does not satisfy you, you may file a complaint with the Commission d'accès à l'information du Québec (cai.gouv.qc.ca), which has the power to review your file.
The person responsible for protecting your information
For privacy questions, access or correction requests, and complaints, contact:
Charles-Étienne Gareau, President. Write to info@vitrerievaudreuil.ca.
Contact us
For any question about this policy:
- By email: info@vitrerievaudreuil.ca
- By phone: 514-452-2885
If this policy changes
We may update it, for example if we add a tool. The version in force is always the one published on this page, with its update date. A significant change will be flagged on the site.
French version prevails
This English text is provided for convenience. In case of any discrepancy between this version and the French version, the French version prevails.
